Supply Chain Management

After-sale services and parts can contribute to as much as 65 percent of all profits for a typical manufacturing company. But to capitalize on that opportunity, you need a supply chain explicitly designed to support superior service management and do so in a profitable way. Building those 'service-to-profit' supply chain demands explicit strategy and flawless execution.

Service supply chain solution is based on Oracle ERP and service parts planning which is specially designed to help service organizations to predict demand of service parts and plan optimal replenishment policies to reduce inventory costs without compromising service levels, manage complicated distribution network and seamless business integration with service partners.

Service is used to help Service organization for service parts planning, deciding optimal replenishment policies and to manage complicated service supply chain which is shared with field service agents and service partners.

Methodology


 
Supply Chain Management
 

Best Practices


  • Collaborative service parts planning using different statistical models like moving average, exponential smoothing methods like Holt Winters enhanced, regression with seasonal causal, Croston's, regression with seasonal causal, and multiplicative Monte Carlo regression with seasonal causal
  • Collaborative Supply chain Management Across service network
  • Flexible revenue sharing rules and Partner collaboration
  • Comprehensive Knowledge management
  • Preconfigured Business Intelligence Dashboards
  • Integration with wireless equipments

Value Proposition


  • Accurate service parts planning based on Bayesian analytical forecast.
  • Optimization of service parts inventory.
  • Widened services base
  • Effective knowledge management
  • Improved customer relationship


 

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