Services

Organizations globally are struggling to modernize their operations and control expenditures while simultaneously trying to maintain their competitive advantage. Data center modernization and consolidation projects offer the opportunity to achieve all of these goals in addition to customizing strategies according to business objectives, skill availability, compliance requirements and technology enablers. Leveraging over 20 years of experience managing, supporting and optimizing multivendor data center environments, Zensar has the expertise to effectively and efficiently manage data center modernization needs –from relocations and consolidations to virtualization and the cloud.

Infrastructure Assessment

For organizations considering a modernization project the critical first step is to perform a comprehensive Data Center Infrastructure Assessment. A successful assessment will provide the organization all the recommended options for fully modernizing and consolidating their IT infrastructure. Zensar's Infrastructure Assessment Services enable organizations to analyze their entire infrastructure. A comprehensive Data Center Infrastructure Assessment is designed to clearly define project goals and ensure organizations select the right approach and appropriate solutions to fit their unique business needs.

Data Center Relocation

By leveraging our infrastructure of warehouses and testing and repair facilities, as well as extensive logistics and project management capabilities, Zensar can help manage any relocation need our clients may have – from business– critical servers to the workstations and laptops in the associated desktop environment. With Zensar's expertise and experience supporting multivendor data center environments and in IT planning and operations, we assume responsibility for managing the entire project and moving all data center systems – ensuring the availability of secured space and the right technical resources necessary to bring the data center back online as quickly and as cost-efficiently as possible.

Data Center Consolidation

Whether it is consolidating resources or facilities, Zensar guides clients in planning and optimizing efficient data center environments. We ensure infrastructure maintains its high-level performance while containing costs and ensuring business operations are optimized. The benefits of a properly integrated or centralized data center can be considerable, and we strive to help customers achieve their consolidation and migration goals while concurrently minimizing the cost, downtime and lost productivity they might otherwise incur. Zensar manages consolidation process to ensure all assets are safely relocated if necessary and that any decommissioned equipment is properly removed.

Data Center Migration

Zensar's application migration, re-engineering and modernization services help clients migrate away from older platforms with minimum risk by defining and implementing a robust transition management process. Whether organizations have already started to virtualize their environment, or if they are migrating from a physical to a virtual machine, Zensar will expertly plan and execute the data center migration to ensure a smooth transition.

Cloud Consulting Services

Organizations must ensure they take the proper steps to ready their infrastructure for a true cloud environment. Zensar's cloud consulting team helps organizations assess current business applications and IT architecture to determine which applications provide the best business value in moving to a cloud platform. Zensar also analyzes the challenges and opportunities associated with moving to the cloud and provide expertise to aid organizations in navigating compliance complexities that can arise within cloud environments.

Delivering Anytime, Anywhere High-Performance Solutions

As network borders fade and network demands from remote employees, external partners and customers increase, the need to maximize network availability, reliability, performance and connectivity increases.

Zensar Supports the Entire Network Technology Life Cycle

Zensar’s portfolio of network services spans the entire technology lifecycle from planning and assessments to design, implementation and support. We provide expert Network Consulting, Systems Integration, Support and Education services to leading global companies to enable them to maximize the availability and performance of their network infrastructure. Zensar’s experienced network consultants team with clients to design and implement best-practice-based network solutions to meet the specific requirements for anywhere, anytime, high-availability computing.

Zensar's Best-In-Class Network Solutions Leverage Leading Technology Partners

Zensar partners with best-in-breed technology solution providers such as Extreme Networks, Blue Coat Systems, Infoblox, Juniper Networks, Riverbed, Aruba Networks, Cisco and Citrix to deliver the optimal network solution to our clients.

Ensuring Access for the Anytime-Anywhere Workforce

Today’s corporate network infrastructure must support a geographically diverse, and increasingly mobile workforce. Zensar’s Application Delivery solutions, such as WAN optimization and Load Balancing, ensure that end users have access to the critical applications they need, with the performance and reliability they expect in the home office.

Building a Better Performing, Faster Network Infrastructure

Zensar’s Network Infrastructure solutions combine speed and efficiency with security to deliver maximum uptime and performance. Whether creating a wireless office, or leveraging a low cost Ethernet solution, Zensar’s Network Infrastructure solutions enable improved network bandwidth utilization, prioritize network traffic and deliver a transparent work environment for end users regardless of location.

Advanced Network Services to Meet Expanding Demand

As greater demands are placed on today’s network, more sophisticated IP Address Management solutions are required. Spreadsheets and manually updated documents no longer meet the requirements for management tools. Zensar’s sophisticated DNS and DHCP solutions help improve security, and enable easier reporting and auditing.

Supporting your High-Performing Network

Zensar’s best-in-class network infrastructure support service enables clients to maximize the uptime and availability of their network infrastructure. Zensar provides 24x7 support for Cisco, Extreme Networks, Blue Coat Systems, Juniper Networks, Riverbed and Citrix network infrastructure - offering a single point of contact for our clients' network, security, server and storage infrastructure support needs.

Microsoft Consulting

Design, Optimize and Secure Your Microsoft Infrastructure Environment With Zensar

With companies running business–critical applications on Microsoft technology, IT organizations are challenged with ensuring their Microsoft infrastructure is available, reliable, secure, scalable and well managed.

As a Microsoft Gold Certified Partner for over 10 years, and with over 20 years’ experience delivering leading network security and data center services, Zensar is uniquely suited to help our clients assess, plan, design, implement, migrate, secure, optimize and support their Microsoft infrastructure.

Zensar’s areas of Microsoft expertise include the following:

• Microsoft Infrastructure & Active Directory Services
• Microsoft Messaging
• Management
• Security
• Business Desktop
• Unified Communications
• Virtualization

Best-Practice-Based Microsoft Infrastructure Services

Microsoft Infrastructure & Active Directory Services

Whether planning to implement the optimal Active Directory environment, maximizing the performance of current deployments, upgrading to Windows Server 2003/2008, or migrating from another operating system platform to Windows, Zensar’s extensive Microsoft experience working with enterprise customers, our proprietary methodology based on industry–leading best practices, and our commitment to delivering the highest standard of service will ensure the best possible results.

Active Directory Design, Implementation & Optimization Services: An effectively designed Active Directory environment results in enhanced performance, reliability, manageability and security. Zensar’s approach to designing and optimizing an Active Directory infrastructure leverages our expertise in Microsoft, security and mission–critical data center infrastructure, as well as our broad industry experience. Our consultants help clients assess their current architecture, custom–design a scalable Active Directory solution that aligns with their goals, and optimize their AD infrastructure.

Windows Server 2003/2008 Services: For companies with disparate operating systems that are looking to standardize on a common platform, or are running an older version of Windows Server, Zensar provides expert Windows Server 2003/2008 Design, Upgrade, Migration and Optimization Services. Whether running Windows NT/2000, Novell Netware, or another operating system, Zensar will help clients successfully migrate their current environment to Windows Server 2003/2008.

Microsoft Messaging

Zensar’s Professional Services team has extensive experience helping clients architect, implement/upgrade as well as optimize their Microsoft Exchange environment. Whether looking to realize the benefits of integrating voice with Unified Messaging and Communications by upgrading to Exchange 2007, or considering migrating from another messaging platform, such as IBM Lotus Notes or Novell GroupWise, Zensar’s Microsoft certified engineers will ensure companies leverage all the advanced capabilities from the new Microsoft messaging architecture, while maximizing the availability and security of their environment.

Microsoft Management

Microsoft’s latest family of IT infrastructure management solutions, System Center 2007, enables IT organizations to simplify the management of their mission–critical Microsoft infrastructure and applications – both physical and virtual. Zensar helps clients assess, architect, implement and upgrade to System Center Operations Manager 2007 (formerly Microsoft Operations Manager (MOM)), and System Center Configuration Manager 2007 (formerly System Management Server (SMS)), as well as System Center Virtual Machine Manager 2008.

Microsoft Security

Zensar’s Professional Services team leverages their network security expertise and experience, as well as industry best practices to evaluate our clients’ Microsoft infrastructure for security vulnerabilities and weaknesses. Our analysis includes a thorough Microsoft infrastructure assessment and review of how clients are using PKI (public key infrastructure) and certificate services. Based on the results of the security assessment Zensar will make recommendations on how to improve the overall security of the client’s Microsoft infrastructure – to ensure better utilization of PKI and certificate services to validate proper user authentication.

Microsoft Business Desktop

Zensar’s Business Desktop Services enable enterprises to realize the full value of desktop virtualization, Windows Vista, Microsoft Office 2007 and Outlook 2007, including Microsoft’s Unified Messaging and Unified Communications technologies that improve individual employee productivity. Whether planning a new infrastructure deployment or migrating from Windows XP with Office 2000/2003 to Office 2007, Zensar’s Microsoft certified engineers will ensure a seamless upgrade/migration and enable clients to fully utilize all the advanced capabilities from the new business desktop architecture.

Microsoft Unified Communications

Zensar’s consultants help clients fully leverage Microsoft Office Communications Server (OCS) for true Unified Communications. By integrating voice, data, email and presence, companies can benefit from greater collaboration and productivity – as employees can share data and knowledge across any business communication device at any time, as well as enhanced cost–efficiencies within their infrastructure.

Microsoft Virtualization

Zensar’s Virtualization Services enable enterprises to realize the full value of desktop and server virtualization using Microsoft’s cost–effective HyperV technology built into Microsoft Server 2008 and future desktop releases. Leveraging our in–depth knowledge and experience in the data center and proven methodology, Zensar’s consultants help clients assess, plan and implement their migration to a virtualized infrastructure. Zensar’s professional services team will work with the customer to determine which aspects of their IT infrastructure can be virtualized, identify which applications can be virtualized, and assess the potential cost savings and ROI. Once deployed, Zensar also provides support for the newly virtualized server infrastructure.

In today’s business environment, the need for a highly reliable and available IT infrastructure is vital. Companies must protect themselves against the prohibitive cost of downtime and ensure constant access to their critical server and storage systems. Zensar’s data center support and monitoring services help organizations optimally manage their business critical infrastructure.

Data Center Support

As an independent services provider, Zensar serves as the single point of contact for our clients' server and storage support needs. We provide Multivendor Hardware Maintenance, Software Support and Education Services for complex, multi–platform server and storage environments. We support Sun Microsystems, IBM, Hewlett–Packard, Compaq, Dell, EMC and NetApp systems running UNIX, Linux or Windows platforms. Zensar offers the following support services.

Multivendor Hardware Maintenance

As part of Zensar's Multivendor Systems Maintenance Services we partner with our clients to develop a cost–effective support solution customized to meet their unique requirements. Zensar is renowned for delivering exceptional service and support and for creating highly flexible solutions to enable clients to minimize the prohibitive cost of downtime, maximize the value of their current infrastructure investments and significantly reduce their support costs by 25–40%. Zensar offers:

• On–site Service and Support –On–site Service provides 24x7 technical support, the delivery of replacement parts and on–site labor, ensuring an experienced engineer arrives at the client site with the right parts to efficiently repair the system within the terms of the client's Service Level Agreement (SLA)
• Service Partner – Service Partner, Zensar's innovative self–maintenance service offering, is a cost–effective alternative to on–site service where we provide 24x7 technical support, the delivery of replacement parts and training to empower our clients to leverage their own technical resources to support their systems

Software Support

Zensar's Software Support Service, ASK, provides clients with technical assistance to help them efficiently diagnose, troubleshoot and resolve their operating system (OS) as well as systems management software issues.

Education Services

Our leading Education Services enable clients to enhance the value of their existing infrastructure by providing advanced practical training in Hardware Maintenance, Systems Administration, Storage Area Networks, Virtualization and Security. Our instructors are unbiased subject matter experts with extensive field experience. Focused on real–world problem–solving, our courses are a practical alternative to traditional training.

Zensar offers regularly scheduled courses in:

• Hardware Maintenance
• Storage Solutions
• System Administration
• System Management
• Tape Libraries
• Virtualization

Data Center Monitoring

Zensar's Remote Monitoring Service (ARMS) helps clients maximize systems uptime through the advanced notification of potential issues and faster problem resolution when failures occur - by proactively monitoring their infrastructure and application environment 24x7. ARMS provides:

• Performance Monitoring - Averting Potential Issues: By setting capacity parameters and performance thresholds, Zensar identifies potential signs of weakness such as bottlenecks, overburdened services or hardware anomalies, and immediately alerts the client - allowing potential problems to be averted before they become critical or impact the user
• Real-Time Hardware Fault Monitoring - Expediting the Problem Resolution Process: In the event of a hard system failure, Zensar identifies the failure in real-time, notifies the client and expedites the remediation process - whether using Zensar's Multivendor Systems Maintenance Services or the client's internal IT staff to resolve the issue
• Reporting & Trend Analysis - Optimizing Utilization & Performance: Through enhanced reporting and analysis, periodic reviews and access to Zensar's senior engineers, our infrastructure monitoring service enables clients to better manage their infrastructure and optimize systems utilization and performance

Managed Data Center Services

Zensar offers several options for managing data center environments, leveraging our multi-shore delivery capability, which includes on-shore, off-shore and near-shore models. Based on organizational needs and objectives, we help custom design the optimal data center solution with end-to-end services across Remote Infrastructure Management and Data Center Management.

Hybrid Cloud

Organizations today are embracing cloud technology and enjoying the traditional advantages of cloud based solutions. According to IDC, cloud will comprise approximately 27% of the IT budget by 2020 and the total achievable market will increase from $81B in 2011 to $777B in 2020. Though cloud based solutions and services can provide enticing benefits, the journey of building an optimal cloud based solution and migrating to cloud models can be challenging. Such challenges typically include integration of infrastructure across clouds, cloud management, data organization, and security issues. Read More