Zensar Technologies | Retail

Retail

A retailer's current expectations from their CIOs are focused on two key areas:

  • Reducing the IT cost
  • Reducing the IT response time

Achieving these objectives in an environment where retailers are continuously refining and innovating upon their business strategies, is extremely challenging for the retail information managers.

Zensar proposes its Total Outsourcing Framework - this model ensures that the retailer does not have to make any capital expenditures on IT needs.

Methodology

The model maps the IT requirements across Strategy-Infrastructure-Process-People-Technology-Application to the organizations current and future plans and devises an SLA driven action matrix.

Retail:MethodologyRetail:Methodology

Best Practices

The model also ensures:

  • Complete visibility and control on the engagement
  • People x Technology independent IT department
  • SLA driven performance and rewards plan

Value Proposition


  • Cost Reduction ,Leaner IT Organization
  • Faster response time, better service
  • Business aligned IT
 

Client Speaks

“I feel that the trust and relationship which we have developed is really working for both of us. You and your team have done a great job. Zensar has supported me at all required stages. Congratulations to all at Zensar”

Kirit Shah - Group CIO Landmark Group
Multi- billion Dollar Fashion Retailer in UAE

 

Case Studies

The client was provided with an integrated system that would enable the head office to be in direct control of all the stores and store all the information at one place

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White Papers

The need of hour for the retailers is to explore external sourcing options for supporting transactional support needs of their vendors/suppliers

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