Services

Microsoft Dynamics
Zensar Technologies | Microsoft Dynamics | CRM

Microsoft Dynamics CRM

Microsoft xRM is opening up new avenues and infinite possibilities in the field of Relationship Management for an organization. From customers, vendors to employees this platform opens up multiple usage points using a structured, robust and stable platform.

Zensar’s xRM practice focuses on harnessing the power of Microsoft’s xRM framework within Microsoft Dynamics® CRM to address needs of customers where any relationship needs to be maintained.

From healthcare to hospitality to real-estate, the xRM platform has been deployed effectively by Zensar, in conjunction with other Microsoft collaboration suites like SharePoint to support multiple solution requirements on a singular platform.

Through our multiple deployments we have integrated xRM and SharePoint to utilize embedded document repositories, portal integration, enterprise search, and dashboards.

Zensar also utilizes industry best practices of banking, healthcare, utilities, insurance, retail and e-governance to deliver solutions on the xRM framework to address customer needs where relationships needs to be maintained and enhanced.

Best Practices

Zensar's Dynamics Consulting Practice along with Microsoft’s Sure Step Methodology brings in

  • Interactions Capturing
  • Marketing Automation
  • Sales Lifecycle Management
  • Service Interface
  • xRM Development
  • Business Process definition
  • Flexible Deployment
  • Interfacing with SharePoint & external systems

Oracle Service OfferingsOracle Service Offerings
Value Proposition
  • Domain Expertise
  • On Cloud & On Premise offering
  • Microsoft COE
  • Sure Step Methodology from Need to Delivery Phase
  • Microsoft Gold Certified Partner & approved Vendor associates with 70% certified
  • Dedicated Microsoft lab for Training, R&D, POC & Pilots
  • Extensive reporting features and dimensional analysis
  • Adaptable design & Migration plan to suite your business now and any future changes
  • Global Presence