Unified Order management for the most complex fulfilment processes
The distributed order management has become more imperative for retailers in their omnichannel initiatives as oms system is the backbone of an omni-channel enabled supply chain. Regardless of whether an order originates online, in-store, through the call centre or catalog, the Distributed Order Management software unifies your order processes across channels and provides a global, real-time view of inventory, order status and optimizes the complex fulfilment processes.
Enabling enterprise fulfillment has a measurable impact in eCommerce and physical store channels, and the OMS provides the logic and workflow needed to drive this demand.
IBM Sterling Order Management System
Ranked by Forrester as an Omni-Channel Order Management Leader in 2014, IBM Sterling Order Management system powers many Fortune 100 corporations across a wide variety of industries, IBM Sterling Order Management is the most flexible, robust, scalable order management platform on the market today. IBM’s solution provides robust mechanism for inventory visibility, order promising, distributed order management, and call centre support, as well as store associate applications that enable omni-channel commerce both online and in the store.
Zensar helps retailers leverage optimize and increase adoption of IBM Sterling order management to empower their fulfilment processes so that retailers have a real time transparent view which in turn leads to better Customer experience across channels
Oracle Retail Order Management & Oracle Retail Order Broker
Oracle Retail Order Management and Order Broker systems are Cloud Services for omnichannel retail solutions that provide robust order management and distributed order broker functionality for many leading retail brands. These services integrate well with POS and other Oracle retail applications. By helping retailers leverage Oracle Retail Order Management System Cloud Service retailers Zensar helps retailers easily access and adjust the order and quickly communicate the new order information to customers, while keeping operations running efficiently.
Rapid Order Management Platform
Emerging retailers need to be more agile, more efficient and should have rapidly deployable method of oms implementation for their omni-channel initiative. In response, Zensar Digital Commerce has built a best-in-class order management system by launching a Rapid Order Management Platform. ROMP helps Small and Medium retailers manage orders throughout their lifecycle with Omni Channel Use cases like Buy online and Ship from Store, Buy online and Ship to home, Buy online Pick Up in Store and also provides robust tools for Inventory Synchronization, Global Inventory Visibility, Order Promising with inbuilt souring Strategies.
Our Value proposition