Listen Up: Social Media Monitoring – The new brand builder

Knowing your customers and listening to their conversations is important, but you need to go ‘Beyond Listening’ to drive social business outcomes. Leverage ZenSocial to capture the essence of your social performance via the consumer sentiments and take informed strategic decisions.

Listen and Respond

In this phase, an organization can listen to what stakeholders are saying on social media and provide real-time response, capture patterns and unusual spikes helping the organization take corrective and preventive actions.

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Engage and Connect

With this integrated insight, you can now create customized campaigns for a targeted audience, modify existing products based on what people want and gather enough inputs to create new leads

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Analyze and Insight

The social data is integrated with your internal systems like CRM, POS, Inventory etc and with external platforms like LinkedIn and Klout to provide actionable business insight and identify new opportunities.

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Value Proposition

Generate leads and drive revenue growth. Identify Influencers and online behaviour

Personalize & Contextualize customer experience

Attract, Retain and Reward the right talent through social media employee engagement

Leader Speak

"Mentioned by Everest as Digital Experience Delivery Service Providers In Asia Pacific, 2015"

Creating an effective go to market strategy

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Predicting New product adoption

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Derive insights and create context

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