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Information Architecture Services | Information Architecture | Usability Engineering

Information Architecture Services

“IA is the art and science of organizing and labeling websites, intranets, online communities and software to support usability” – The Information Architecture Institute

At Zensar’s IA CoE we constantly strive to ensure the right blend of this art and science is achieved every time we deliver our IA services which allow users to achieve their goals efficiently and effectively. Our Usability and IA services work in unison to provide an unmatched level of user comfort and content positioning by leveraging the rich experience of our IA architects and Knowledge Strategists.

“IA as we perceive is about the approach/methodology that effectively structures the unstructured”

The IA Practice focuses on the following Service lines:

  • Business case development
  • Business Solution Map
  • Information needs analysis
  • Information structure and page layouts
  • Creating controlled vocabularies and metadata
  • Search engine optimization
  • Enhancing content management systems
  • Best Fit Technology Implementation-Information Storage, Access & Delivery Platform

Methodology


Diagram: Information Architecture Services Methodology

Best Practices


  • Information Architecture & Design
  • Information Governance
  • Requirements gathering via User Research, Story Boarding, Card Sorting
  • User Adoption & Change Management
  • Information Flow Architecture
  • Surveys
  • In-depth Interviews
  • Focus groups Interviews
  • Workplace Observation
  • Contextual Inquiry
  • Task Analysis
  • Mind mapping
  • Need Assessment Template
  • Requirements Map Template

Value Proposition


  • Reduced cost and complexity by eliminating content redundancy
  • Strategic placement of relevant information increases productivity though personalization and customization to deliver appropriate content and services relevant to specific user groups.
  • Reduced reorganization of your valued content
  • Enhanced navigation and functionality
  • Reduced learning curve
 

Client Speaks

Wayne McAdam - Assistant General Manager, Application Services, Nedcor Bank
“Zensar team has showed a tremendous commitment in imparting SEI CMM and related knowledge to our team. We have all been richly rewarded through this contribution. We have confidence that this will result in the ongoing success of the joint venture between Nedcor and Zensar.”

Edward Hung - Networks and Systems Integration Manager, Mass Transit Railway (MTR) Corporation
 “During the assignment, Zensar worked closely with our software engineering team and was well accepted as if part of our team. Zensar was able to deliver all the deliverables on time and to a very high standard. Therefore, I have pleasure to recommend their professional services to any prospective customers/ users seeking improvement in software processes.”

Marco Faini - EMEA Retail Centre of Excellence, Fujitsu Services
“Here are a few words to comment your assignment here in Italy to help us in documenting the operational manual. My judgment can't be other than positive on the base of many elements. First of all your competence on the Quality management matter, particularly for what concerns the CMM. This is clearly noticeable from the rigorous methodology that you have applied during the assignment. Secondly I appreciated your capability in managing the relationships with people in terms of diplomacy and opposite needs balancing while keeping always a respectful but still firm attitude aimed to achieve your goals. Orientation to objective is, by the way, a strength that you clearly showed during the assignment: you set the target at the beginning and you focused your attention constantly in the direction of their achievement. Last but not least I have to mention teamwork: it was surely a pleasure to work with you and I believe that together we reached a very good result.”

Adrian Harston - AGS Solutions
 “I think their greatest contribution was the ISO and CMM/CMMI consultancy. I know that Shaun, our Quality Services Manager, made much use of it with respect to the ISO9001:2000 and also in regard to broadening our project audit criteria to cover ISO and the CMM and I, as always, learned a great deal on CMM interpretations. I thank all for their contribution.”


 

Case Studies

A web portal was developed for one of UK's leading retailers' business users, the analysis through reports of fabric and fabric supplier information relating to procurement process

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White Papers

Zensar's solution blueprint is an answer to all the limitations of a traditional software development approach like difficult end to end functional and technical traceability, synchronizing documentation, insufficient customer bandwidth, inaccurate translation of Domain specifications etc.

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Contact us

Click here to enquire about our Information Architecture Services or to get in touch with our representatives

 

Industries Served

Utilities


Banking & Financials


Retail


Travel & Tourism


Media & Entertainment


Logistics & Transportation


Manufacturing