The pre-configured solution for the Food & Dairy Industry helped in mapping the complex processes onto SAP

The Customer

Haldiram is an internationally renowned sweets and snacks manufacturer with matchless quality, world class packaging and efficient distribution network. It is a member of the SFA (Snacks Food Associations of America) & ESA (European Snacks Food Association) and has won the prestigious International Food award from TROFEO International Alimentocian of Barcelona, Spain.

The Business Challenge

The following were some of the key requirements of Haldiram:-

• Align the business processes of its nine distributed departments.
• Improve the time-to-market and streamline operations
• Complex and broken process flows
• Lack of visibility and traceability
• Drive down the operational costs

The Solution

Zensar’s value-fortified approach was to implement the fully integrated SAP solution, ' ZenGourmet '. This was backed by clearly scoped solutions featuring pre-configured SAP applications, industry best practices, proven tools and readily implemented by our food industry specialists. SAP’s packaged solutions for Food Industry provided support for nearly every aspect of food manufacturing and distribution, from production planning and warehousing, logistics management to financials and back-office functions such as pricing, promotions and contract management.

Salient features of Zensar’s solution include:

• Integrating all business processes on a single platform
• Increase raw material utilization
• Smoothen the process of complex and frequently changing payment conditions for vendors
• Optimize and streamline production ,planning and processing
• Inventory Management
• Strengthen collaboration with business partners
• Optimize distribution processes
• Improve efficiency in accounting activities

Business Benefits

The number one driving reason for Haldiram's management opting to implement the SAP solution on a global basis was to improve visibility. Zensar’s preconfigured solution for the Food & Dairy Industry 'ZenGourmet' helped in mapping the complex processes onto SAP. Our alliance with Haldiram now extends beyond the implementation. Zensar now supports the solution through its time tested Shared Support Services Model, the key word being “quality”.

Total ROI/ ROI contributed by Zensar :

In the last 2 years Zensar’s mature processes and services has helped in overall 30% cost reduction. We are now poised at becoming the number one partner in being positioned as the end-to-end integrated support and solution provider for the clients’ businesses