Month: January 2017

A New Era with the Launch of Digital TPM Support

A New Era with the Launch of Digital TPM Support

It has truly been a while since the birth of third party maintenance (TPM) changed the way OEM maintenance services were delivered. TPMs were originally considered the ‘outsiders, independents, consultants,’ and were even initially viewed as somewhat lacking in the ways of...

/ January 31, 2017
When UX meets AI

When UX meets AI

Artificial intelligence is attracting more and more interest in the business world. It looks increasingly likely that AI software is going to find applications in the front-line between companies and their customers. So it’s probably the right time to start thinking about...

/ January 5, 2017
what-is-experience-design

What is Experience Design?

Every man-made thing creates a human outcome through its usage: every pen, every sandwich, every pair of shoes, every web page, every call-centre script…everything. Normally when we make something for others we intend to make it useful and create a positive result...

/ January 5, 2017
vr-for-good

VR for good

Virtual Reality (VR) is entering the mass market and attracting a lot of publicity for both positive and negative reasons. Advocates see VR as an exciting development in communication technology, whilst critics contest the hardware’s antisocial appearance, as well as the ethical...

/ January 5, 2017
Trading off efficiency with effectiveness in international UX

Trading off efficiency with effectiveness in international UX

At Foolproof we work with a host of global brands which operate across multiple markets. This comes with many challenges, one of which is having to balance different consumer attitudes and expectations across multiple territories. Brands that operate multinationally eventually collide with...

/ January 5, 2017
Q&A Prototyping a smart pill bottle

Q&A: Prototyping a smart pill bottle

I was recently interviewed by Innovations in Pharmaceutical Technology about a prototype we’ve developed for a smart pill bottle that centres on adherence and patient safety. Download a pdf of the article Our creative technology studio has been exploring how rapid prototyping...

/ January 5, 2017
Healthcare-tech-how-can-we-put-emerging-technologies-to-work-in-healthcare-setting

Healthcare tech: how can we put emerging technologies to work in healthcare settings?

Budget cuts in healthcare, ageing populations, constrained resources and ever-changing regulation have led to rapid changes in the healthcare industries. New technology allows us to shift the way users assess and manage their health. Technology can be crafted to offer the patient...

/ January 5, 2017
fourtipsfor-buildinganinhouseuxteam

Four tips for building an in-house UX team

Many businesses in Singapore and in the Asia Pacific region are recognising the potential user-centred design processes have to drive customer engagement and business results. This has led to a trend setting up internal UX teams to leverage a deep understanding of...

/ January 5, 2017
Embedding experience design in your organisation

Embedding experience design in your organisation

There is an increasing global focus on design as a strategic discipline, but in Asia thought-leaders in this field are still struggling to convince business stakeholders of the importance and significance of design. I recalled reading an article published by McKinsey &...

/ January 5, 2017
Bring your work to life with movement

Bring your work to life with movement

Whenever I’m asked, “What’s the best way to deliver an interface?” I will always respond, without hesitation, “As a living and moving thing,” with a look of bemusement on my face that suggests there cannot possibly be another answer. Now this is...

/ January 5, 2017
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