Quality Objectives:
  • Deliver services and solutions that meet customer requirements
  • Continually enhance external and internal customer satisfaction
  • Improve productivity and reduce rework
Zensar's Quality Management System has been created over a span of 15 years and is based on international frameworks and benchmarks:
  • ISO 9001:2015: Basic system for defining our QMS and to assess QMS effectiveness
  • CMMI: Best practices for software engineering, IT service management and continuous process improvement
  • ISO 20000 : The international standard for IT service management
  • Six sigma: Used as a tool for systematic analysis and process improvement


Information Security

Zensar is committed to protect the information of all interested parties including its customers by the implementation of Information Security Management System with continual improvement in all its business activities/processes.

  • ISO 27001: Operates on Information Security Management System which complies with the requirements of ISO/IEC 27001:2013
  • PCS DSS, HIPPA: Client specific compliance programs

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